About

Hamish Willee is an experienced developer community manager and technical author.

As community manager for the Nokia Developer global community website (and earlier with the Symbian Foundation) Hamish created a welcoming, supportive and effective developer community. He was responsible for community strategic planning, improving infrastructure and processes, enabling easier technical contribution and collaboration, aligning community activities around Nokia’s developer products and platforms, reporting on community health, advising internal teams on how to work better with the community, and demonstrating the value of the community investment within Nokia.

Hamish has a particular passion for engaging developers to create outstanding technical articles. At Nokia he successfully led the effort to create the Nokia Developer Windows Phone Wiki Portal - widely perceived as one of the most useful community resources for Windows Phone developers. He’s polished thousands of technical articles to a high standard, and in previous roles even supported community members to write books.

He lives in Melbourne, Australia with his family Jenny, Oscar, Sam, Leo and Fang.

Follow me

You can check out my activity on the following services:

•  Twitter
•  Google+
•  Github

Contact me

I am currently freelancing. If you want to discuss community management or technical writing opportunities, please get in touch:

•  Linkedin
•  Email

Career overview

Some highlights of my career are listed below (a more complete overview can be found on Linkedin):

• Community Services Manager, Nokia Developer (2011 – 2014) – Worked with the developers to build a great community around the Nokia Developer website. Community strategy planning and execution, managing the moderator teams, mentoring contributors and helping them create better content, supporting internal staff to work better with the community, and engaging the community to improve the overall developer experience offered by Nokia.
• Consultant, Symbian Foundation (2009 – 2011) - Wiki community management, content migration from legacy Symbian websites, support community team writing Python on Symbian book on wiki, Symbian Foundation membership processes.
• Developer Consultant/Team Leader, Symbian Software Ltd. (2000 – 2008) - Member then leader of team supporting strategic partners. Developed partner support programs and processes, collaborative development with partners, partner technology validation, paid technical support, Symbian training, technical white papers, operational support and management of forums and knowledgebase.
• Technical Author, Symbian Software Ltd (1998 - 2000) - API documentation for Symbian OS operating system. Guide, API Reference, example code.
• Technical Author/Process Engineer/Site manager Neumaflo Australia Pty Ltd (1996 – 1998) - Authoring for process control software developed by Neumaflo. Tested in the field as a process engineer, and eventually became site manager for team.